Project Business Process Outsourcing

Giving hundreds of talented people the opportunity to continue their careers at a time in their lives when they have other priorities to juggle was the building block of E2W’s Business. For almost two decades city institutions have relied on these E2W talented ‘continuers’ to deliver projects and business as usual processes – cost effectively and professionally. It is perhaps one of the most overlooked scalable talent pools in the sector. Here at E2W we have harnessed the potential of these people and they have become a core element of our outsourcing business. 


Sometimes, outsourcing projects can be expensive and risky. Offshore options can create multiple problems – time zones, language, culture, accessibility – whilst suppliers closer to home may be expensive or simply not have the skills or experience required to undertake your projects. Our outsourcing services not only eliminate each of these challenges, but provide the best resources for the job by utilising the skills and experience available within our membership network

As well as proactively recruiting women into senior positions with our clients , we also employ some members directly as part of our Project and Business Process Outsourcing team. Our membership network boasts a community of highly skilled, experienced and professional women from the country’s leading financial institutions – and they’re ready to help you.

Outsourcing in this way provides an opportunity for many of our members who are looking for flexible and agile working that allows them to continue careers in an industry that they know and are passionate about, whilst enabling financial institutions to benefit from the expertise and experience they provide.

How Outsourcing with E2W can help financial institutions:

  • Cost – our outsourcing solutions are highly competitive and offer a new and exciting alternative for project-based work and business as usual. We can often reduce costs by as much as 50%.
  • Skill shortage – we harness unique talent that may otherwise have been lost to the industry.
  • Scalability/availability – the flexibility of our members means we can scale as needed.
  • Resources – our offices are deliberately located close to the key financial centres in New York, London and Singapore, and offer a full service working environment which is cost effective and convenient to our members.
  • Offshore alternative – partnering with E2W eliminates the challenges and risks associated with traditional offshore providers.

Melanie Eagle has been with E2W’s Outsourcing Team for eighteen months and in that time she has demonstrated her experience of financial services, professionalism and versatility with our clients.

Melanie’s career started in banking – first UBS, then Morgan Stanley and finally JP Morgan Chase before she took a career break.  During her time with these top tier banks, she worked in Operations, Middle Office and Product Development. 

Since she has been with E2W, Melanie has predominantly worked on projects for the London Stock Exchange – the LEI and UnaVista projects.  Both of these involve varied skill sets and responsibilities which Melanie has executed with great aplomb - communicating with external and internal clients, attention to detail, team work and self-motivation.

For Melanie, working for E2W, an employer which embraces flexible working whilst still being a part of the financial services’ industry, allows her to continue her career and brings with it personal fulfilment too. 

 

Since the announcement of MiFID II, the London Stock Exchange were faced with a massive challenge. They would have to issue and provide support services for LEI's ( Legal Entitiy Identifiers) on a vastly increased scale. 

With the deadline for entities to comply with MiFID II fast approaching, the volumes of applications for LEI's were set to peak in Q4 2017. The existing team, already trying hard to cope with the existing volumes, would have to deliver to the same high standards with the massively increased volumes. Additional support was urgently needed.

The LSE had five priorities: -

  • Time: the resources needed to be in place and running in a matter of days.
  • Expertise: The team needed to be built up of people who could quickly grasp the minute details of the LEI process, that would be reliably delivered to a high standard.
  • Saleability: It was unsure where or when the volumes would peak. Resources needed to be turned up and down quickly.  
  • Trust: the LSE needed experienced people who could be trusted to do the work and represent the LSE brand. 
  • Cost: Margins were tight – The LSE did not have a blank cheque book.

The LEI team learnt about E2W through a contact at the Exchange who has been working with us for almost a decade. We have a unique business model that delivered against the five priorites.  We have built a unique talent pool of women (and men) who are looking for alternative ways to continue their careers in the City. Many of them also have other ‘life’ priorities, meaning they needed flexibility but would also work hard to achieve the LSE's aims. At E2W, we ticked all the boxes. 

The E2W LEI desk was up and running in a matter of days. The team chosen were trusted, knew the landscape and could represent the LSE.

The storm passed over without any major challenges. In fact, the LSE were inundated with compliments from customers about our team:- 

“I have honestly been so impressed by you. You have far exceeded my expectations and I cannot thank you enough for helping me get this through – you’re a real asset to LSE.“

“So, feedback about Molly: she is very congenial, very helpful, and a credit to your organisation. I should be grateful if you would kindly pass this on to her.”

“I spoke with one of your team this morning. She was incredibly helpful and really informative in respect of the questions I had. Genuinely a pleasure speaking with her, it’s a rare experience nowadays.” 

A year on and the E2W team have become a core part of the LEI delivery team.  
 

Amanda, Becky, Caroline, Denise, Elisa and Fran are on career breaks. How could they help you?

If you have any small projects (1-10 people) that can be delivered semi-remotely and are keen to deliver well, under budget, on time and with superb outcomes then give Amanda, Becky and the rest of the E2W community an opportunity.    

This is Amanda:

After leaving Cambridge she started her career as a graduate at J.P Morgan, quickly securing an Associate role in Derivatives Middle Office. After 4 years, a career move to Goldman Sachs saw another promotion to Executive Director. 

She reluctantly left Goldman Sachs to give her children some more of her time. She is a member of the E2W community and has been supported by them through the lifecycle of her career. She intends to return to the city in a few years, but for the time being is content to continue her career in a different way: by helping E2W clients with the various project and BAU work that city institutions outsource to E2W.

She has completed research projects, supported a KYC remediation and a MiFID project for E2W clients. She also puts her hand to helping E2W's institutional clients recruit more women via our talent solutions business. 

She likes working for E2W because they operate flexible hours from their offices close to her home, where she enjoys working with other women with similar backgrounds and aspirations. When the need arises and the client project permits, she can work from home. She enjoys going back in to the city and spending time with her clients. 

Amanda is, for the time being, continuing her career with E2W. Amanda gets this win because she helps E2W clients win.  Amanda is 80% likely to return to the city in 5 years time - with up to date skills and experience.

How could Amanda, Becky, Caroline, Denise, Elise or Fran help you?

By engaging with E2W to undertake projects, clients receive a massive cost benefit over doing the work in house or via contractors/consultants, and outcomes are improved upon because of Amanda's knowledge of the industry. Talking of the industry, they benefit by helping maintain the talent pool of skilled and experience women.