Candidate Terms and Conditions

E2W terms for candidates

1. These terms

1.1  What these terms cover. These are the terms and conditions on which we will provide work finding services and engagements to you.

1.2  Why you should read them. Please read these terms carefully before you submit your personal details to us. These terms tell you who we are, how we will provide our service to you, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

1.3  Acceptance of our terms. You shall be deemed to have accepted and agreed to be bound by these terms upon either their submission of any information or data to us or, our making an application on your behalf to prospective employer, whichever occurs first.

1.4  Resources and third party services. As part of our services, we may provide links to other sites and resources provided by third parties. You agree to comply with all terms and conditions and terms of use of such sites and resources.

2. Information about us and how to contact us

2.1  Who we are. We are E2W Limited a company registered in England and Wales. Our company registration number is 04393529 and our registered office is at 3 Boyne Park Tunbridge Wells Kent TN4 8EN United Kingdom. Our registered VAT number is 787 3489 64.

2.2  How to contact us. You can contact us by telephoning our customer service team at + 44(0)1732 897723 or by emailing us at membership@e2w.co.

2.3  How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us when registering with us.

2.4  "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

3. Our service

3.1  Our work finding services are provided to private individuals only. We will use reasonable endeavours to supply those services.

3.2  All work finding services provided to you under these terms shall be supplied by us without charge to you.

3.3  By providing the information referred to in clause 4 below, you consent to its disclosure and the disclosure of any other information held by us relating to you to prospective employers that we may reasonably deem appropriate in order to progress any introduction for work. Further information concerning how we use your personal information and to who it may be passed is provided in our Privacy Notice.

3.4  We do not provide any warranty or guarantee that the vacancies advertised or that we may inform you of, or any other information made available to you, is complete, accurate and up-to-date, nor do we guarantee to find you suitable employment.

3.5 We reserve the right to refuse to forward your application to any prospective employer.

4. Your obligations to us

4.1 Before we can supply services to you, you must provide us with:

(a)  a complete, up to date and accurate copy of you CV (curriculum vitae);

(b)  full details of the work for which you would like to be considered;

(c)  details of any prospective employers who we should not contact on your behalf or who you may otherwise be precluded or restricted from working for;

(d)  a copy of your passport as proof of identity and British Citizenship or right to work in the United Kingdom;

(e)  full details together with supporting evidence (such as certificates where applicable) of your experience, training, qualifications and professional bodies of which you are a member;

(f)  the names of two referees (one of which must be your previous employer) who you agree that we may approach at any time for the purpose of obtaining references about you. You must obtain the prior permission of any third party to supply their details us.

4.2  You confirm to us that all and any information or other details you provide to us is and remains true, complete, accurate and up to date.

4.3  What will happen if you do not give required information or give inaccurate or incomplete information to us. If you do not give us information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may inform prospective employers with whom we have contact and end the contract with you to carry out services. We will not be responsible for not supplying any part of our service if this is caused by you not giving us the information we need within a reasonable time of us asking for it.

4.4  You agree to comply with all policies or procedures, and requests for information made by, prospective employers or employers with whom with have introduced you to from time to time.

4.5  Applications. You must ensure that you:

(a)  have read the complete details of any role and understand its requirements;

(b)  hold any requisite qualifications required by the vacancy; and

(c)  have obtained or applied for any applicable permits, visas or authorisations required for the role.

4.6  If you receive an offer of employment. You agree to notify us immediately upon receiving an offer of employment from a prospective employer we have introduced you to. You agree to provide full details of the terms of the offer and in particular the remuneration and benefits package.

4.7  Your conduct. You agree not to engage in any conduct which could be detrimental to our interests or those of prospective employers to whom we introduce you.

5. If there is a problem with our service

How to tell us about problems. If you have any questions or complaints about our service, please contact us. You can telephone our customer service team at the telephone number and email address specified in these terms.

6. Our liability to you

6.1  We shall not be liable to you for any of the following:

(a)  the loss of any data, CVs or other materials submitted by you;

(b)  any errors or inaccuracies present in the information presented to you including, but not limited to, vacancy advertisements;

(c)  any failure by you to secure employment;

(d)  any loss or expense suffered by you should a prospective employer withdraw any offer of employment at any time for any reason;

(e)  any loss or damage of any kind, howsoever caused arising out of the negligence, misconduct, dishonesty, breach of faith or breach of contract on the part of any employer or prospective employer.

6.2  Nothing in these terms shall exclude or otherwise restrict our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation or any other lability which cannot be limited or excluded by applicable law.

7. How we may use your personal information

7.1  How we will use your personal information. We will use the personal information you provide to us:

(a)  to supply our work finding services to you;

(b)  to provide prospective employers who we deem may be suitable or have otherwise instructed us to supply candidates for consideration;

(c)  to give you information about similar or related services that we provide, but you may stop receiving this at any time by contacting us.

7.2  Sharing your information. Subject to clause 7.1, we will only give your personal information to third parties where the law either requires or allows us to do so, or you give us your prior consent. You consent to us sharing your personal information with potential employers that we deem reasonably appropriate for you.

8. Other important terms

8.1  We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights.

8.2  You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

8.3  Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms.

8.4  If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

8.5  Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

8.6  Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of our service in the English courts. If you live in Scotland you can bring legal proceedings in respect of our service in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of our service in either the Northern Irish or the English courts.

E2W Privacy Notice

1. Purpose of this notice

This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR) and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’). Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

This privacy notice is not contractual and we may update or amend it any time. Please refer to paragraph 11 below for further details in this regard. It is important that you read this privacy notice and together with any other policies and notices that we may provide from time to time on occasions when we are collecting personal data.

2. About us

E2W Limited (“E2W” & Co "we", “us”, “our” and “ours”) is a provider of recruitment, coaching and career advice services. We are registered in England and Wales as a limited company under number: 04393529 and our registered office is at 3 Boyne Park Tunbridge Wells Kent TN4 8EN United Kingdom

Our correspondence address is:

Suite 14, 70 Churchill Square
Kings Hill, West Malling, Kent ME19 4YU, England

For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice.

We have appointed a data protection manager. Our data protection manager is our Data Protection Point of Contact and is responsible for assisting with enquiries in relation to this privacy notice or our treatment of your personal data. Should you wish to contact our Data Protection Point of Contact you can do so using the contact details noted at paragraph 12 (Contact Us), below.

3. How we may collect your personal data

We obtain personal data about you, for example, when:
• you request a proposal from us in respect of the services we provide;

• our clients engage us to provide our services and also during the provision of those services;
• you contact us by email, telephone, post (for example when you have a query about our services) or

via our website; or
• from third parties and/or publicly available.

4. The kind of information we hold about you

The information we hold about you may include the following:

  • your personal details (such as your name, address, C.V.,date of birth, gender, marital status, national insurance number, VAT number, UTR number, bank account details);
  • copies of identification documents (such as passports, driving licence, utility bills and similar);
  • details of contact we have had with you in relation to the provision, or the proposed provision, of our services;
  • details of any services you have received from us;
  • our correspondence and communications with you;
  • information about any complaints and enquiries you make to us;
  • information from research, surveys, and marketing activities;
  • Information we receive from other sources, such as publicly available information, information provided by our clients or information from third parties

5. How we use personal data we hold about you

We may process your personal data for purposes necessary for the performance of our contract with you and to comply with our legal obligations.

We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes.

We may process your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data then you have the right to withdraw your consent to processing for such specific purposes.

Please note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.

Situations in which we will use your personal data

We may use your personal data in order to:

  • carry out our obligations arising from any agreements entered into between our clients and us (which will most usually be for the provision of our services);
  • provide you with information related to our services and our events and activities that you request from us or which we feel may interest you, provided you have consented to be contacted for such purposes;
  • seek your thoughts and opinions on the services we provide; and • notify you about any changes to our services.

In some circumstances we may anonymise or pseudonymise the personal data so that it can no longer be associated with you, in which case we may use it without further notice to you.

If you refuse to provide us with certain information when requested, we may not be able to perform the contract we have entered into with you. Alternatively, we may be unable to comply with our legal or regulatory obligations.

We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so.

Data retention

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.

When assessing what retention period is appropriate for your personal data, we take into consideration:

  • the requirements of our business and the services provided;
  • any statutory or legal obligations;
  • the purposes for which we originally collected the personal data;
  • the lawful grounds on which we based our processing;
  • the types of personal data we have collected;
  • the amount and categories of your personal data; and
  • whether the purpose of the processing could reasonably be fulfilled by other means.

Change of purpose

Where we need to use your personal data for another reason, other than for the purpose for which we collected it, we will only use your personal data where that reason is compatible with the original purpose.

Should it be necessary to use your personal data for a new purpose, we will notify you and communicate the legal basis which allows us to do so before starting any new processing.

6. Data sharing

Why might we share personal data with third parties?

We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us (such as the provisions of services we have agreed to supply) or where we have another legitimate interest in doing so.

Which third-party service providers process my personal data?

“Third parties” includes third-party service providers and our clients where applicable to the services we are supplying.

The following activities are carried out by third-party service providers: IT services, professional advisory services, administration services, marketing services and banking services.

All of our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.

What about other third parties?

We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law.

7. Transferring personal data outside the European Economic Area (EEA)

We will not transfer the personal data we collect about you outside of the EEA without your prior consent.

Where we transfer personal data outside of the EEA, we will ensure that there is an adequacy decision by the European Commission in relation to the applicable therefore it will be deemed to provide an adequate level of protection for your personal information for the purpose of the Data Protection Legislation.

If there is not an adequacy decision by the European Commission in relation to any country to which we request your permission to transfer personal data, then it will not be deemed to provide an adequate level of protection for your personal information for the purpose of the Data Protection Legislation. Where applicable, to ensure that your personal data is treated by those third parties in a way that is consistent with and which respects the Data Protection Legislation, we will ensure measures such as binding corporate rules model contract clauses are in place.

Where applicable you can request further information about these protective measures by contacting us using the contact details outlined below.

8. Data security

We have put in place commercially reasonable and appropriate security measures to prevent personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

9. Rights of access, correction, erasure and restriction Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us, using the contact details below.

Your rights in connection with personal data

Under certain circumstances, by law you have the right to:

  • Request access to your personal data. This enables you to receive details of the personal data we hold about you and to check that we are processing it lawfully.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal data to you or another data controller if the processing is based on consent, carried out by automated means and this is technically feasible.

If you want to exercise any of the above rights, please email our data protection point of contact.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

10. Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please email our data protection point of contact.

Once we have received notification that you have withdrawn your consent, we will no longer process your personal information (personal data) for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

11. Changes to this notice

Any changes we may make to our privacy notice in the future will be updated on our website at:

https://www.e2w.co/

12. Contact us

If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email us at membership@e2w.co.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows:

Information Commissioner's Office Wycliffe House
Water Lane
Wilmslow

Cheshire SK9 5AF

Telephone - 0303 123 1113 (local rate) or 01625 545 745

Website - https://ico.org.uk/concerns